I am just writing to express our thanks for ensuring the safe passage of our cat Oliver. If you remember, Oliver's paperwork did not match his microchip number thanks to an administrative error by the vet. The thought that Oliver may not travel for potentially many months caused us a great deal of distress but we could not have wished for better help than you gave us. We shall always remember the extra mile that you went to ensure Oliver only arrived 2 days late. Thank you so much.
Once again thank you so much for everything you did above and beyond what we expected.
Helen and Tim James